Know who’s interested. Ignore the bots.
Optional open and click tracking that separates people from security scanners and Apple’s image prefetch, per-link click counts, tracked PDF documents, and a feed that tells you when a lead turns hot.
- Open · Apple Mail prefetchAutomatic
- Click · Security scanner, 3 s after deliveryAutomatic
- Open · Gmail (image proxy)Person
- Click · /pricing · Chrome on desktopPerson
- Viewed · proposal.pdf · 2 min 40 sPerson
Priya Shah · Northwind
Clicked a link and viewed a document. Sent to #sales and the activity feed.
What it does
Bot filtering
Link scanners, crawlers and Apple Mail Privacy Protection prefetches are recorded as automatic and never counted. A hidden honeypot link catches scanners that click everything.
Per-link clicks
Human clicks, unique leads and automatic clicks for every link in every step.
Tracked documents
Upload a PDF and add {{document:Name}}: each lead gets their own link, and you see who viewed it and for how long.
Hot leads
A lead is hot after 3 opens in 48 hours, a click, a positive reply or a document view. You set the rules.
Activity feed
Human opens, clicks, replies, hot leads and document views, newest first. Show automatic hits too if you want to see them.
Your tracking domain
Tracking links can use your own CNAME (track.yourdomain.com) instead of a shared one.
Off by default
Tracking is a per-campaign choice and starts off. Without open tracking, an email without formatting or images goes as plain text.
How it works in Inboxed
Turn tracking on
Choose opens and/or clicks per campaign, and set up your tracking domain.
Every hit is judged
User agent, network, timing and the honeypot decide whether a person or a machine opened or clicked.
People count, machines don’t
Only human hits update totals, conditions and hot-lead rules.
You’re told
Hot leads appear in the feed and go to your notification channels and webhooks.
Honest limits
What this doesn’t do, and what it needs from you.
- Open tracking is an estimate. Apple Mail Privacy Protection downloads images in the background whether or not the email is read, Gmail and Yahoo load them through proxies, and many people block images. Treat opens as a hint and replies as the truth.
- Open tracking adds an HTML part and an image, which can slightly affect placement for a cold first touch.
- Bot filtering is rule-based and can’t catch every scanner.
- Location isn’t shown: image proxies make it wrong.
Sources
- Apple: Mail Privacy Protection & Privacy, read 8 November 2026.
Questions
Why are my open rates lower than in other tools?
Because Inboxed doesn’t count Apple’s background prefetch or security scanners as opens. The numbers are smaller and closer to the truth.
Does tracking hurt deliverability?
Click tracking on a shared domain can. Use your own tracking domain, or leave tracking off for the first email.
Can I see who viewed my proposal?
Yes. Upload the PDF as a document and put {{document:Name}} in a step. Each lead gets a unique link; views are tracked directly.
Works with the rest of Inboxed
- NotificationsReplies and hot leads in Slack, WhatsApp, Telegram, Teams and more, with quiet hours.
- CRM sync & dealsSend interested leads to HubSpot, Pipedrive or Salesforce and keep deals in sync both ways.
- AnalyticsFunnel, replies by type, team performance and revenue by campaign, step and mailbox.
- SequencesMulti-step sequences with waits in minutes, manual review steps and subsequences by reply type.
Warm up today. Launch when you’re ready. Pay only for emails that send.
No subscription, no card to start. Connect a mailbox and warmup begins in under a minute.