Terms of service
Last updated November 8, 2026. Draft for legal review: not legal advice.
Who we are
Inboxed is operated by Inboxed (demo company details: registration in progress), 1 Demo Street, Dhaka, Bangladesh. These terms are an agreement between that company and the customer that opens a workspace.
Using Inboxed
You may use Inboxed to send commercial email to people with a legitimate interest in what you offer, or who agreed to hear from you. You are responsible for the content you send, the lists you upload, and having a lawful basis for contacting every recipient. Every campaign email carries your company name, a postal address and a working unsubscribe link; campaigns can’t launch without them.
Wallet and payments
You add prepaid credit to your wallet (at least $5 at a time). Launching a campaign is free; we deduct the per-email price shown on the pricing page from your wallet only as emails are actually sent. Emails that are not sent, including after you pause or stop a campaign, and addresses that fail verification are never charged. If your wallet runs out, sending pauses until you add credit. Credit does not expire.
No refunds
Wallet credit is not refundable, including when you delete your account or a workspace, or when we suspend an account for breaking the acceptable use policy. Nothing in these terms limits any right you have under the mandatory law of your country.
Suspension
We may pause campaigns or suspend accounts that break our acceptable use policy or harm the warmup network’s reputation.
Personal data
When you upload leads or send campaigns, you are the controller of that personal data and Inboxed is your processor. Our Data Processing Agreement (/legal/dpa) applies and forms part of these terms.
Liability
Inboxed is provided as is. Our liability is limited to the amount you paid in the 12 months before a claim.
Governing law
The laws of Bangladesh; the courts of Dhaka (demo terms: to be confirmed once the company is registered)