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Inboxed + HubSpot

Interested leads go to HubSpot as contacts with the reply as a note; opt-outs sync both ways and deals sync two-way.

AvailableCRM

HubSpot is built in, not a generic connector. When a lead replies with interest or asks for a meeting, Inboxed creates the contact (or finds the existing one) and attaches the reply as a note, automatically or from Send to CRM in the inbox.

With push sync on (the default), unsubscribes, bounces and reply intent also update the matching contact. Reply intent sets HubSpot’s Lead status (for example Interested becomes In progress). Unsubscribes use HubSpot’s subscription API; without that scope Inboxed adds a note instead.

Every hour, HubSpot contacts who opted out of email are added to your Inboxed suppression list. Two-way deal sync: deals you create in Inboxed create and update deals in the CRM, and stage, value, won/lost and close-date changes there come back every 15 minutes. The latest change wins.

What you can do

  • Create or find the contact and attach the reply
  • Set Lead status from the reply’s intent
  • Unsubscribe opted-out leads in HubSpot
  • Suppress HubSpot opt-outs in Inboxed every hour
  • Sync deals both ways

Events it can receive

  • Interested reply or meeting request
  • Lead unsubscribed
  • Email bounced
  • Reply intent changed

Set it up in 3 steps

  1. In HubSpot, open Settings → Integrations → Private apps and create a private app.
  2. Give it crm.objects.contacts and crm.objects.deals read and write, crm.objects.owners.read, and communication_preferences.write for opt-outs.
  3. Paste the access token in Inboxed → Integrations → CRM.

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HubSpot is a trademark of its owner. Inboxed isn’t affiliated with or endorsed by it. Any fees HubSpot charges are billed by HubSpot, not Inboxed.

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